Anyone that has created a successful business has had moments of basking in the glow of their accomplishments. Some however stay there too long and discover that the glow has a short memory. “What have you done for me lately?” and “You are only as good as your last service day?” are not just cliches, they are reality. The world does not tolerate laggards and it despises entitlement. No one has “arrived” we are only visiting for a short time while we recuperate for the next climb. Hard work, humility and love are key elements in successful leadership. Growing an amazing business that makes a difference takes something special. I live by the following rules and I encourage you to try some on for yourself.